Position responsibilities include functioning as the concierge of the Lake of the Torches Resort Casino. Ensuring proactive and ongoing communication with customers by building and maintaining relationships with all customers while selling and promoting the property.
A high school education or equivalent and previous experience in a customer service or a sales environment is required for this position. Applicant must have computer experience in Excel, Microsoft Word and Outlook, as well as familiarity with mobile devices. Previous experience with or knowledge of the Casino player tracking system is a plus.
Must possess excellent interpersonal, oral and written communication skills and exceptional customer service skills, which include the ability to approach and initiate conversation and have dialog with guests, both internally and externally of the property. A strong familiarity with PC’s and related software is required. Must be able to manage and maintain confidential and sensitive information with diplomacy and tact. Must be able to follow all Internal and Property control policies and procedures and be able to maintain a professional demeanor in stressful situations as necessary.
As a part of our hiring process each individual must complete our company application and be eligible to obtain a gaming license. Print out our company application here. To obtain a gaming license application, visit the Human Resources Department located in the HR/Marketing building at 562 Peace Pipe Road. Any further questions regarding this process, please call the Employment Recruiter at 715-588-4025 or email email@example.com
Applications and job descriptions may be obtained in person at the Lake of the Torches Resort Casino Human Resource Department or by mail at the following address:
Lake of the Torches Resort Casino
Human Resource Department
510 Old Abe Road
Lac du Flambeau, WI 54538
Jacob Maulson, Recruiter
Deadline for Applications:May 19, 2017
(Note: Please submit a resume with your application.)
Native American Preference – Equal Opportunity Employer