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For more than two decades, Lake of the Torches Resort Casino has been your home away from home.SERVICE ANIMAL POLICY
Lake of the Torches Resort Casino gladly respects the need for Service Dogs to assist qualified individuals.
We ask all guests of Lake of the Torches Resort Casino to understand that we do not allow pets, and to kindly respect our service animal policy so that the occupancy and use privileges may be guaranteed for yourself, now and in the future.
Under the ADA, a service animal is defined as a dog that has been individually trained to do work or perform tasks for an individual with a disability. The task(s) performed by the dog must be directly related to the person’s disability. While we will not ask about the nature of a disability, legally we may ask about the service that is provided by said Service Dog.
Emotional Support, Therapy, Comfort, or Companion Animals are not considered Service Animals under the ADA. These terms are used to describe animals that provide comfort just by being with a person. Because they have not been trained to perform a specific job or task, they do not qualify as service animals under the ADA.
• Service Dogs must be leashed or utilizing a service harness at all times within Lake of the Torches Resort Casino or its grounds.
• Service Dogs are not permitted in food preparation areas, but are allowed in dining and gaming areas provided they are not a nuisance to other guests and/or service Dogs.
• Owners must pick up and dispose of waste properly.
• Service Dogs should never be left unattended, including hotel guest rooms, and/or vehicles.
• Accidents do happen. Please let the Front Desk know so that we can provide you with an odor & stain remover and cleaning towels. Please do not use guest room linens to clean up any accidents as additional charges will be applied to the guest account if this occurs.
• A deposit is not required, however, a minimum Damage Fee of $200 will be assessed if there is damage and/or excessive (not an accident) mess caused by a Service Dog while on property.
• Please note that we reserve the right to ask Service Dogs be removed from the property if noisy, clearly untrained for their service role, or inappropriate Service Dog behavior is a disturbance or detrimental to other guests.