LAKE OF THE TORCHES RESORT CASINO TO EXTEND TEMPORARY CLOSURE TO THE PUBLIC

In alignment with the government order of the Lac du Flambeau Tribe, Lake of the Torches Resort Casino will remain closed to the public, with a goal to reopen with reduced operations on June 17th.

All staff will continue to be compensated and maintain their benefits during this time. The health and safety of our associates, guests and community members is a priority as we plan for the eventual reopening of the Lake of the Torches property. Thank you for your extraordinary patience during this unprecedented situation.

COVID-19 FAQ

Hotel
How do I cancel my upcoming reservation?
Call 1-888-599-9200 for information. We will automatically cancel all reservations as needed.

Can I receive my same rate as I booked my previous reservation?
Booking rates depend on the availability and occupancy of the new date.

Slots, Table Games, Bingo & Promotions
Can I cash in my TITO tickets when Lake of the Torches reopens?

Unexpired TITO tickets will remain valid, and can be redeemed or used for play. TITO tickets that expired during the closure period will be redeemable at a cashier window once the casino reopens.

Promotions
Promotions will be rescheduled based on the reopen date. Please visit the Promotions page on our website for any updates.

Will the casino closure affect my Club status?
No. Tier levels will be evaluated with the closure taken into account.

Will I still receive Torch Talk and other promotional mailings?
The closure will not affect mailing dates. The Postal Service delays or closures might affect delivery, but we cannot take any steps to avoid that at this time. Please contact your local Post Office with any questions or concerns.